Magellan Solutions
Not Your Ordinary BPO
Full Time
Mandaluyong, Quezon City
Posted 1 month ago
Job Summary: We are looking for a customer-focused Bilingual Speakers (Korean / Vietnamese / Mandarin / Spanish) to handle outbound calls aimed at retaining HMO customers and strengthening client relationships. This role involves addressing product and service inquiries with clarity, professionalism, and exceptional communication skills to ensure customer satisfaction and loyalty.
Key Responsibilities:
- Conduct outbound calls to retain HMO customers and strengthen client relationships.
- Respond effectively to inquiries about products and services, providing accurate and helpful information.
Required Skills and Qualifications:
- Fluent in speaking, reading, and writing Korean / Tiếng Việt / Mandarin / Spanish.
- Proficient in English communication.
- Strong interpersonal and selling skills.
- Open to working night shifts.
- Willing to work onsite in Mandaluyong City.
- Ready to relocate to the Philippines.
Preferred Skills:
- Familiarity with the industry or market in which our company operates.
- Ability to adapt to changing market conditions and customer needs.
Work Environment:
- Collaborative and supportive team culture.
- Opportunities for professional development and growth.
What’s in it for you?
- Competitive Salary Package
- Night Shift Differential
- Performance Incentives
- Attendance Incentives
- Leave Credits (Convertible to Cash)
- Government-Mandated Benefits
- Annual Performance Appraisal
- HMO + 1 Dependent
- Retirement Plan
- Rapid Promotion
- Growth Opportunities
- Continuous Learning Programs
- Work-Life Balance Activities
- Excellent Work Culture
- Company Events
- Shared Cost Accommodation at Staff House
- Free Shuttle Service
- Quick Hiring Process
- Virtual/Phone Interview Option
- Immediate Start
- And Many More!