Jobs

Bilingual Agent

Bilingual Agent

Bilingual Agent

Bilingual Agent

Job Summary: We are looking for a customer-focused Bilingual Speakers (Korean / Vietnamese / Mandarin / Spanish) to handle outbound calls aimed at retaining HMO customers and strengthening client relationships. This role involves addressing product and service inquiries with clarity, professionalism, and exceptional communication skills to ensure customer satisfaction and loyalty.

Key Responsibilities:

• Conduct outbound calls to retain HMO customers and strengthen client relationships.
• Respond effectively to inquiries about products and services, providing accurate and helpful information.

Required Skills and Qualifications:

• Fluent in speaking, reading, and writing Korean / Tiếng Việt / Mandarin / Spanish.
• Proficient in English communication.
• Strong interpersonal and selling skills.
• Open to working night shifts.
• Willing to work onsite in Mandaluyong City.
• Ready to relocate to the Philippines.

Preferred Skills:

• Familiarity with the industry or market in which our company operates.
• Ability to adapt to changing market conditions and customer needs.

Work Environment:

• Collaborative and supportive team culture.
• Opportunities for professional development and growth.

What’s in it for you?

• Competitive Salary Package
• Night Shift Differential
• Performance Incentives
• Attendance Incentives
• Leave Credits (Convertible to Cash)
• Government-Mandated Benefits
• Annual Performance Appraisal
• HMO + 1 Dependent
• Retirement Plan
• Rapid Promotion
• Growth Opportunities
• Continuous Learning Programs
• Work-Life Balance Activities
• Excellent Work Culture
• Company Events
• Shared Cost Accommodation at Staff House
• Free Shuttle Service
• Quick Hiring Process
• Virtual/Phone Interview Option
• Immediate Start
• And Many More!

Job Summary: We are seeking a motivated and results-driven Customer Service Representative to join our dynamic team at Magellan Solutions. The ideal candidate will have a passion for interacting with customers and excellent communication skills. By delivering exceptional customer service, you will contribute to our goal of maintaining satisfied clients, a key aspect of our business expansion strategy. This role involves responding to inquiries, fixing issues, and handling requests or complaints.

Key Responsibilities:

• Answer inbound calls promptly and courteously
• Address customer inquiries, complaints, and requests in a professional manner
• Provide accurate information about products and services
• Resolve customer issues efficiently and effectively
• Maintain detailed and accurate records of customer interactions
• Follow up with customers to ensure their satisfaction

Required Skills and Qualifications:

• Completion of Senior High School (SHS) or at least 72 units of Tertiary education
• Minimum of 1.5 years of Customer Service experience
• Basic Sales experience
• Proficiency in Microsoft and Google Applications (Google Workspace)
• Computer literacy

Preferred Skills:

• Familiarity with the industry or market in which our company operates.
• Ability to adapt to changing market conditions and customer needs.

Work Environment:

• Collaborative and supportive team culture.
• Opportunities for professional development and growth.

What’s in it for you?

• Competitive Salary Package
• Night Shift Differential
• Performance Incentives
• Attendance Incentives
• Leave Credits (Convertible to Cash)
• Government-Mandated Benefits
• Annual Performance Appraisal
• HMO + 1 Dependent
• Retirement Plan
• Rapid Promotion
• Growth Opportunities
• Continuous Learning Programs
• Work-Life Balance Activities
• Excellent Work Culture
• Company Events
• Shared Cost Accommodation at Staff House
• Free Shuttle Service
• Quick Hiring Process
• Virtual/Phone Interview Option
• Immediate Start
• And Many More!

Job Summary: We are seeking a motivated and results-driven Outbound Sales Representative to join our dynamic team. The ideal candidate will have excellent communication skills and a passion for sales. This role involves making outbound calls to prospective customers, presenting and promoting our products or services, and achieving individual and team sales targets.

Key Responsibilities:

• Make outbound calls to prospective customers from provided leads or databases.
• Present and promote products or services to potential clients effectively.
• Qualify leads and identify customer needs to match them with appropriate products or services.
• Drive sales and meet individual and team targets.

Required Skills and Qualifications:

• Proven experience in a sales or telemarketing role.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other sales tools.

Preferred Skills:

• Familiarity with the industry or market in which our company operates.
• Ability to adapt to changing market conditions and customer needs.

Work Environment:

• Collaborative and supportive team culture.
• Opportunities for professional development and growth.

What's in it for you?

• Competitive Salary Package
• Night Shift Differential
• Performance Incentives
• Attendance Incentives
• Leave Credits (Convertible to Cash)
• Government-Mandated Benefits
• Annual Performance Appraisal
• HMO + 1 Dependent
• Retirement Plan
• Rapid Promotion
• Growth Opportunities
• Continuous Learning Programs
• Work-Life Balance Activities
• Excellent Work Culture
• Company Events
• Shared Cost Accommodation at Staff House
• Free Shuttle Service
• Quick Hiring Process
• Virtual/Phone Interview Option
• Immediate Start
• And Many More!